This privacy policy explains what personal information is collected from you via this Web Site and what we do with that information. It forms part of our terms and conditions, which we may amend from time to time. By using this Web Site you agree to the way in which we process your personal information as outlined in this policy.
INFORMATION COLLECTED
We collect personal information from you when you register with us, complete an on-line form, you e-mail us or complete a transaction with us, or we speak to you over the telephone. We may also collect personal information about you by using “cookies” on our Web Site – please see the section on cookies below. We collect the following information about you in order to process our orders: your name, address, delivery address (if different), credit or debit card number and expiry date. We also ask for a telephone number to contact you if there are any difficulties with your order.
USE OF INFORMATION
We use the information we collect about you to process orders, deal with any enquiry or request and/or to send you information about our products and offers from time to time. Your credit card details are taken through a secure server for processing by your card provider, our card processor and our bank. We will pass your name and delivery address on to the carrier responsible for delivering your order. We may also use the information that we collect to inform you about new products, offers or changes to our products. If you would prefer not to receive any marketing information, please send an e-mail to sales@roderickdrive.co.uk The information collected about you will not be used for any other purposes and will not be sold or otherwise disclosed to any other organisations, except to (i) other companies within our group, (ii) our or their successors in title and (iii) third party service providers engaged by us (or other members of our group) to help operate our business effectively. From time to time your personal information may be processed by systems which are located outside the United Kingdom. Where this happens, we will ensure that your information will be kept secure and your privacy rights remain protected consistent with the Data Protection Act 1998.
COOKIES
As described above, we sometimes collect anonymous information from visits to our site to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on this Web Site, but we do so in ways that keep the information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our Web Site, and to help us make our Web Site more useful to visitors. This includes analysing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers. We collect the anonymous information we mentioned above through the use of various technologies, one of which is called “cookies”. A cookie is an element of data that a web site can send to your browser, which may then be stored on your hard drive.